Yes, Hamad International Airport offers a free high-speed wi-fi service throughout the airport. By choosing #HIAQatar, passengers can connect for up to four hours and can reconnect after the time has lapsed.

There are multiple ATMs located around Hamad International Airport, many of which dispense cash in multiple currencies. There are also foreign exchange stores located across the passenger terminal building.

Yes, in case of an emergency, call +974 4010 9222 to contact the airport medical team. There are two fully-equipped and well-staffed medical centres, open 24/7, serving the passenger terminal. One is located in the Arrivals hall just before the Passport Control area, while the other is in the Departures hall near the Check-in area. Just follow the signs, ask at an information desk or use the airport map to find your way.

If you misplaced something at Hamad International Airport, contact the nearest Information Desk or email the Lost Property Office with a full description of the lost item including the brand/model and colour, your flight number and date, time and the possible location where it was lost and a photo of the item, if possible. Email: contact-us@hamadairport.com.qa 

Currently luggage storage for hand luggage isn’t available at Hamad International Airport.

The airport offers many interactive play areas and family-friendly facilities such as diaper changing stations. There are five activity nodes inside the passenger terminal: one each in Concourse A and Concourse B, and three in Concourse C.

Hamad International Airport offers barrier-free access and specially designed facilities for passengers requiring special assistance. The network of elevators, escalators, ramps, walkways and passenger train offers simple access to passengers with reduced mobility. There are adapted check-in counters, dedicated lounges and washrooms, free wheelchairs and reserved car parking also available.

Generally, only service dogs are allowed to accompany you in the passenger cabin. All other service animals must travel as checked baggage. Before starting your journey from Doha onwards, please consult your airline for the latest rules and regulations and the necessary documentation. All pets traveling via Hamad International Airport can enjoy the comfort of a dedicated live animal facility while they wait for their connecting or departing flights. This is a secure and climate-controlled environment that is supervised by trained animal handlers.

Hamad International Airport offers a range of transport options, from car hire to taxis and bus services, plus plenty of short-term parking. Read more about getting around in Qatar.